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Warranty terms and sales and return policy

The Sleepzone-Therapeutic product warranty is limited to workmanship errors and does not imply replacement (only removal and repair of the mattress) Warranty for parts that have been damaged due to manufacturing error Be maintained The parts damaged by misuse can only be repaired or replaced for a price. If the customer wants to change the mattress faces, the cost of the change will be on the customer and will be determined by the production department in coordination with the showroom. In the event that a manufacturing error is reported, the product is inspected first on the customer's site by the company representative, and if this is proven from the inspection, the product is withdrawn to address the manufacturing error. The date of inspection and withdrawal for maintenance is determined according to the company's program, and the customer is informed of the dates and coordinated with him in a timely manner. The warranty does not guarantee comfort nor does it cover bad choices (mattresses and pillows) In the event that the customer wants to return the goods for a reason not related to poor workmanship, he is entitled to that amount in cash (the company estimates it is not less than 25% and not more than 50%) or what the company’s management deems it to be) In the event that the customer wants to replace the goods with another type, size, or class of the company's products, he is entitled to that amount in cash representing 25% and not more than 50% (or what the company’s management deems to be) of the value of the returned goods. The difference is made by the customer, but if a less expensive item is chosen, the company returns the difference in favor of the customer using the original price of the new item. The replacement period does not exceed 3 days Bedrooms, bases and chairs are not returned or replaced